Terms of service

Website: veloqshop.com

Last Updated: April 2026

This document sets forth the legally binding Terms of Service (“Terms”) governing the use of veloqshop.com (the “Site”). These Terms are designed to comply with applicable consumer protection laws and EU directives on distance selling to provide a transparent shopping experience for our customers.

By accessing or using veloqshop.com, you confirm that you have read, understood, and agreed to be bound by the following terms and conditions.

1. Service Provider Information

In accordance with legal disclosure requirements, the operator of this Site is:

  • Legal Company Name: 2nd Life Consulting LLC
  • Business Address: 10258 NE 28TH LOOP, SILVER SPRINGS, FL, 34488, United States
  • Email: support@veloqshop.com
  • Phone: +1 478-258-1788
  • Company Registration Number: L23000531833

2. Contract Conclusion

  • Product displays on the Site are non-binding invitations to browse and do not constitute a legally binding offer.
  • By clicking the "Complete Order" button, you submit a binding offer to purchase the goods in your cart.
  • The purchase contract is only concluded when we explicitly accept your offer via a shipment confirmation email or a separate formal acceptance.
  • We reserve the right to reject any order prior to confirmation at our sole discretion.

3. Prices and Payment

  • Currency: All prices are stated in US Dollars (USD).
  • Taxes: Prices exclude VAT or sales tax unless explicitly stated otherwise at checkout.
  • Shipping: Standard shipping is provided free of charge on all orders. No hidden handling or processing fees apply.
  • Payment Methods: We accept major credit cards and other payment methods as displayed at checkout. Payment must be confirmed before order dispatch.

4. Order Fulfillment & Shipping

  • Handling Time: Orders are typically processed and dispatched within 1 to 3 business days, excluding weekends and holidays.
  • Transit Time: Estimated delivery time is 7 to 13 business days following dispatch.
  • Total Delivery: The total estimated time from order to delivery is 8 to 16 business days.
  • Liability: We are not liable for delays caused by external logistics providers or force majeure events beyond our reasonable control.

5. Right of Withdrawal & Returns

  • We offer a customer-friendly 30-day return window.
  • Period: You have the right to withdraw from this contract within 30 days of receiving your goods without providing a reason.