Shipping policy
At Veloqshop, we are committed to providing a transparent and efficient shipping experience. Operated by 2nd Life Consulting LLC, we ensure your orders are processed and delivered with care.
1. Free Shipping
- Cost: We are proud to offer FREE Standard Shipping on all orders across the United States. No minimum purchase is required.
2. Order Processing & Handling Time
- Order Cut-off Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).
- Handling Time: All orders are typically processed and prepared for shipment within 1 - 3 business days (Monday – Saturday).
3. Transit Time & Delivery
Once your order has been handed over to our carrier, the estimated delivery time is as follows:
- Transit Time: 7 - 13 business days (Monday – Saturday).
- Total Estimated Delivery Time: 8 - 16 business days.
Please note: Delivery times are estimates and may vary slightly due to carrier delays or peak seasonal demands.
4. Shipping Confirmation & Tracking
- You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 48 hours of shipment.
5. Delivery Address
- Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
6. Contact Information
For any questions regarding your order or shipping status, please contact our support team:
- Store Name: Veloqshop
- Corporate Name: 2nd Life Consulting LLC
- Phone: +1 478-258-1788
- Email: support@veloqshop.com
- Business Address: 10258 NE 28TH LOOP, SILVER SPRINGS, FL, 34488, United States